Shipping/Returns
Shipping Terms (We ship orders 7 days a week!)
1. All orders will be shipped after all credit card information has been verified, regardless of the shipping method you select.
2. United Postal Service (USPS) delivers and picks up Monday through Saturday and does not count the weekend in their transit time.
Shipping Costs (Free shipping on orders over $100.00)
USPS Priority/First Class (USA) 2-7 business days $5.95
Express Delivery (add the following amount to the standard $5.95 shipping)
UPS 3 Day Express (3 business days) $15.00*
UPS 2 Day Express (2 business days) $20.00*
Unfortunately we do not ship to Canada or internationally. Sorry!
Exchange & Returns
1. Exchanges or refunds are gladly made within 30 days of shipment date.
2. All shipping and insurance costs for returns must be prepaid by the customer, COD will not be accepted. We do not refund shipping charges on any merchandise returned to us.
3. No refund will be given on worn, washed, mistreated or altered merchandise. Due to nature of this product no warranties of any are given.
4. Socks that are not in their original, unopened wrapping will be refunded or exchanged. Socks that are shipped to us as opened merchandise will not be credited. “But how am I supposed to try the socks without trying them on?” Again, we do not refund ANY socks that have the paper wrapper removed. When you get the socks, feel them, stretch them; but if you think they will not work, do not remove the paper wrapper!
Please feel free to contact us if you have any questions concerning your order or returns. info@threadsbigandtall.com